Frequently Asked QuestionsWe’re committed to providing the user-friendly, easy-to-follow and comprehensive HIPAA Compliance Training experience your practice needs to reach and maintain full compliance. If you have any questions about YourHIPAATraining.com or its use, please check the list of Frequently Asked Questions below.
What separates YourHIPAATraining.com from other HIPAA training options?
A lot of good things, we hope! Our goal is to resolve all the complaints we’ve heard about HIPAA training by providing a complete training course that’s convenient, quick, cost-effective, and easy to understand for all employees. We provide HIPAA training on your schedule and at an affordable price. Plus, unlike a once-a-year training consultant, YourHIPAATraining.com is always available when you need it, whether for training new hires, annual retraining, to check knowledge with our HIPAA quizzes, or to guide your SPO via our HIPAA compliance checklists. Our goal is not only to provide HIPAA training for employees and employers, but to serve as a resource for your HIPAA compliance efforts.
Don’t you think hiring an in-person HIPAA trainer will result in better comprehension?
In short, no. The quality of consultants, presenters or trainers varies widely and can’t be counted on. It’s also too inconvenient to work within the limitations of your consultant’s schedule – shutting down your entire practice to train is not cost-effective, and employees who are out sick that day or hired after your yearly HIPAA session remain untrained and become dangerous liabilities. Plus, you’re often paying a premium for material that is presented too quickly or too incomprehensibly, and your SPO and Doctor are left with limited resources for implementing your compliance program. To solve these problems and provide better comprehension, our course modules provide both audio and visual learning for employees, along with the ability for your entire staff to review material or retake training or their HIPAA quiz as needed. Employees are tested at the conclusion of training to verify understanding, and this also helps you document your compliance efforts. Plus, we provide a full Safety and Privacy Plan Book, including HIPAA compliance checklists, to help your SPO guide your office toward complete compliance.
Do I have to download a program in order to use your training?
Not at all. You and your staff can begin training immediately after your purchase. All training modules are hosted online — no download of HIPAA software is required.
I want a better understanding of the practice’s HIPAA compliance obligations and/or what the SPO will have to do. Can I (or other employees) take Safety and Privacy Officer Certification Training, too?
Of course! While ALL practice employees should complete Employee Training first, we recommend that your primary SPO, any backup SPO(s), and/or the Doctor all take SPO Training after completing their Employee Training course. If you have a separate practice owner or an office manager that you wish to receive additional training, that is your choice. You’ll have unlimited access to all of our online HIPAA compliance software on YourHIPAATraining.com.
I have a (Mac / tablet / etc.). What operating systems will YourHIPAATraining work on?
Major, recent operating systems should have no trouble running YourHIPAATraining.com or playing the site’s HIPAA training videos, whether you use a PC or a Mac, desktop or laptop. Many tablet or mobile devices can also be used with YourHIPAATraining.com. We’ve tested the site on recent versions of Firefox, Safari, Internet Explorer, and Google Chrome. If you are using an older or outdated version of your Internet browser or operating system, however, you may need to update it. Browser updates are easy to accomplish by checking your browser’s menu options.
How much time do I need to have employees set aside for training? Can they start training one day and finish it the next?
We’ve designed our training programs to be brief yet comprehensive.
- Our two-module Employee Training course and subsequent quiz will take each employee approximately 50 minutes to complete.
- The four main learning modules of the SPO Training pathway will take your SPO, backup SPO and/or doctor approximately 60 minutes.
- Your Primary SPO will need a variable amount of additional time, but usually less than 1 more hour, to learn about, customize and assemble your Safety & Privacy Plan Book. After that, they’ll be ready to use the HIPAA compliance checklists and forms provided to make sure your practice is fully HIPAA compliant.
What if I (or my employees) need help using the Training Modules or the website?
That’s not a problem. Although we’ve designed the site to be easy to use, you can always contact us if you or your employees are having trouble. The SPO or Doctor should visit the training site’s Help tab, check to see whether our FAQs answer your question, and if not, submit your question or issue using the form provided. (Employee questions should be brought first to the SPO or Doctor, who can then contact us if further assistance or clarification of the HIPAA privacy guidelines is needed.) The quickest way to reach us about a HIPAA site issue is via that form or by email at firstname.lastname@example.org. You can also call us if needed, at (844) 394-2955.
What if we have further questions about HIPAA compliance?
Our staff is composed of expert advisors, lawyers, and researchers who are highly experienced and knowledgeable about HIPAA’s requirements, the HIPAA privacy guidelines, and the Act’s other provisions. To the extent that we are able, we will provide guidance for your specific issue or problem. However, we are not able to provide you with legal advice. Individual compliance issues, HIPAA risk assessments,, and the handling of suspected breaches in your office may sometimes require legal advice specific to your practice and your situation from an attorney specialized in HIPAA. Doctors or SPOs can submit a question to email@example.com. We will try to answer your question if possible. If the issue exceeds our authority, we will refer you to an attorney in your state who has the appropriate qualifications and expertise.
I see that YourHIPAATraining was created by CEDR HR Solutions. What else does your company do?
We’re glad you asked! With clients in all 50 states, CEDR HR Solutions is the #1 provider of individually customized, HR-compliant medical and dental office employee handbooks and a leading provider of on-demand HR support. Through high-quality policies, support and training, we help practices of all sizes and specialties to manage risks and avoid lawsuits, saving you money, stress, and time. CEDR’s other product offerings include risk management, Associate Doctor Agreements, Dental Hygienist Contracts/Agreements, and of course, HIPAA compliance training. Our team is composed of experts in the field of employment law, including attorneys, researchers and HR professionals.
What if I don't see my question on here? What should I do?
Visit our Contact Us page and submit your question there! Someone will respond within 48 hours.